This quick reference is intended for on-site technicians who need to resolve common issues rapidly. It summarizes the most frequently encountered problems, their likely causes, and the recommended corrective actions.
For complex issues, error codes, or repeated faults, consult the dedicated Troubleshooting Guide document provided with the CleanAir™ system. That guide includes detailed flowcharts, error code libraries, and advanced diagnostic procedures.
Common Symptoms and Corrective Actions
See Also
This quick table only covers common scenarios. For error codes, detailed flowcharts, and escalation instructions, consult the separate CleanAir Troubleshooting Guide.
Symptom | Possible Cause | Corrective Action |
|---|---|---|
Reduced airflow | Clogged or saturated filter | Replace filter and reset filter alert |
Fan operating below target speed | Run diagnostics → verify fan speed settings | |
Vibration or noise | Loose vibration mounts | Tighten or replace mounts |
Fan blades imbalanced with dust | Clean blades, check for deformation | |
Control panel error code | Outdated firmware | Perform software update |
Faulty sensor input | Calibrate or replace sensor | |
Unit does not power on | Damaged power cable | Inspect and replace if worn |
Loose connector or tripped breaker | Reseat connections, reset breaker | |
Frequent filter alerts | High particulate load in environment | Replace filters more frequently; review facility filtration pre-stages |
Airflow sensors miscalibrated | Run sensor calibration procedure | |
Unusual odor | Mold or chemical contamination in filter | Replace filters, inspect housing for residue |
Electrical overheating | Check wiring for discoloration or damage | |
Fan runs continuously | Scheduler misconfigured | Reset control panel scheduling |
Relay or control fault | Contact authorized service technician |
When to Escalate
If any of the following conditions are observed, do not attempt to repair the unit beyond the procedures described in this manual:
Persistent error codes that cannot be cleared.
Electrical arcing, smoke, or burning odor.
Repeated breaker trips.
Significant structural damage to housing or brackets.
In such cases, refer immediately to the CleanAir Troubleshooting Guide for advanced steps or contact an authorized service technician.